There are just not enough hours in the day to hustle through client work and also build relationships with prospects. It is easy to neglect one or the other group. But what if both groups were the same, client and prospects? There is so much potential for repeat business and long-term engagements!
Dan Englander, author of Mastering Account Management and The B2B Sales Blueprint, digs into how to manage your client accounts so you can build longterm relationships with your clients. Dan explains how you can build mutual understanding with your client, how to figure out your client pains, how to keep the client form going quiet, and how to decide who to work with.